Privacy Policy

Data We Collect

• Account data: email, password (hashed), display name.
• Billing data: processed by Stripe; we do not store full card numbers.
• Content data: text prompts, uploaded room photos, style selections, and AI-generated outputs (renders, walkthrough videos, tutorial videos, PDF plans).
• Technical data: IP address, device, browser, cookies, usage logs.

How We Use Data

We do not sell your personal data.

• Provide and improve the Service.
• Process payments through Stripe.
• Prevent abuse, fraud, and illegal use.
• Communicate about your account.
• Comply with legal obligations.

AI Model Training

Your content is not used to train third-party foundation models by default. We may use anonymized and aggregated signals to improve service quality. You can opt out of any internal training use in account settings.

Data Retention

• Account data: until account deletion.
• Content data: 30 days unless you save it to your account or delete earlier.
• Billing records: 7 years (tax compliance).
• Logs: 90 days.

Your Rights (GDPR / CCPA)

If you are in the EEA, UK (GDPR), or California (CCPA), you have the right to access, correct, delete, export, and restrict processing of your data, and to opt out of the sale or sharing of personal information. Contact support@coandaconsultiing.com to exercise these rights.

International Transfers

Data may be processed in the United States and other countries. We use Standard Contractual Clauses where required.

Children

The Service is not intended for users under 13. Users aged 13–17 must have guardian consent. In certain EU member states the minimum age of digital consent is 16; users in those states must be 16 or older, or have guardian consent. We comply with COPPA, GDPR-K, and applicable national rules.

Changes to This Policy

We will notify registered users of material changes at least 14 days before they take effect.

Contact

support@coandaconsultiing.com